Billing Operations Associate

Responsibilities:-

• Review contracts/quotes/purchase orders and create corresponding sales orders and invoices in our accounting system (NetSuite)
• Ensure revenue and billing schedules are accurate and complete
• Generate credit memos, account adjustments and refunds after ensuring proper approvals have been obtained
• Ensure data in Salesforce and NetSuite are complete, correct and current

• Meet department service level agreements on response times
• Consistently perform at or above productivity and quality standards as set by management
• Process various forms and requests as received by our customers and legal department
• Drive continuous improvement through process efficiency suggestions
• Monitor and manage their individual productivity and quality metrics
• Provide superior customer service to all internal and external business partners

Looking to get Placed? Try our Placement Guarantee Plan

Get Hired
• Ensure you understand and can execute on all key concepts and company policies
• Assist with trainings as needed
• Watch for and recommend process improvements
• Report success, opportunities and variances to Manager, Billing Operations and discuss as needed.

Qualification & Experience:- Bachelor’s Degree in Accounting, Business Administration or Finance with 1-3 years of experience.